Privacy Policy
This Privacy Policy outlines how VENISE COLLECTION, operated by SAS NEW IN, collects, uses, protects, and manages your personal data when you interact with our website, place an order, or subscribe to our services.
By visiting our website or making a purchase, you entrust us with personal information—and we take this responsibility very seriously. This document is designed to help you clearly understand what data we collect, why we collect it, how we use it, and how you can control it.
In accordance with European Regulation 2016/679 (General Data Protection Regulation – GDPR) and French data protection laws, we are fully transparent about your rights and our obligations.
We strongly recommend that all users carefully read this policy to understand how their information is handled. Continued use of our website implies your acceptance of the practices described herein. If you disagree with any part of this policy, we kindly ask you to refrain from using our services until your concerns are addressed.
Your privacy matters to us—and this page explains how we protect it.
1. Introduction
At VENISE COLLECTION, operated by SAS NEW IN, we are fully committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable French data protection laws.
By using our website, you agree to the terms outlined in this policy.
2. Company Information (Data Controller)
VENISE COLLECTION
Operated by: SAS NEW IN
Registered address: 132 Avenue Victor Hugo, 75016 Paris, France
Phone: +33 1 40 47 51 00
Email: privacy@venisecollection.com
Company Registration (RCS Paris): 920 338 258
SIRET: 920 338 258 00014
VAT: FR93920338258
Legal form: SAS – Société par actions simplifiée
Capital: €10,000.00
3. What Personal Data We Collect
We may collect and process the following categories of personal data:
Identity Data: Full name, date of birth, gender
Contact Data: Email address, phone number, billing and shipping addresses
Order Data: Purchase history, returns, tracking information
Payment Data: Last 4 digits of card (via secure payment providers)
Technical Data: IP address, browser type, time zone, device type
Usage Data: Information about how you use our website
Marketing Data: Preferences for receiving marketing communications
We do not store full payment card details on our servers. All transactions are handled securely by third-party payment providers.
4. How We Use Your Data
We use your data for the following purposes:
To process and fulfill your orders
To communicate with you about orders, returns, or inquiries
To provide customer support
To personalize your shopping experience
To send marketing offers (if you consent)
To improve our website functionality and services
To comply with legal obligations (e.g. invoicing, accounting)
We will only process your personal data when we have a legal basis to do so, such as contract performance, legal compliance, or your explicit consent.
5. Legal Bases for Processing (Under GDPR)
Performance of a Contract (e.g. order fulfillment)
Legal Obligation (e.g. tax documentation)
Consent (e.g. newsletter subscriptions)
Legitimate Interest (e.g. fraud prevention, service optimization)
6. How We Share Your Information
Your personal data may be shared with:
Internal teams at SAS NEW IN for order and customer service management
Third-party service providers, including:
Payment processors (e.g. Stripe, PayPal)
Shipping companies (e.g. Colissimo, DHL)
Email and marketing platforms (e.g. Mailchimp, Klaviyo)
IT hosting and security providers
We ensure that all service providers comply with GDPR and offer adequate safeguards for your data.
7. International Data Transfers
Some service providers may be located outside the European Economic Area (EEA). In such cases, we ensure that your data is transferred with adequate protection, such as:
EU Standard Contractual Clauses (SCCs)
Service providers certified under the EU-U.S. Data Privacy Framework
8. Data Retention Period
We retain your data only as long as necessary:
Customer and order data: 6 years (as required by French tax law)
Newsletter/email consent: Until you withdraw consent
Inactive accounts: Automatically deleted after 24 months of inactivity
9. Your Rights Under GDPR
You have the following rights:
Right of Access – Request a copy of your data
Right of Rectification – Correct inaccurate or incomplete data
Right of Erasure – Request deletion of your data (“right to be forgotten”)
Right to Restrict Processing
Right to Data Portability
Right to Object to Marketing
Right to Withdraw Consent at any time
Right to Lodge a Complaint with the CNIL (www.cnil.fr)
To exercise your rights, contact us at: privacy@venisecollection.com
10. Cookies and Tracking Technologies
Our website uses cookies to:
Ensure basic functionality (e.g. cart, login)
Analyze user behavior (Google Analytics)
Personalize offers and ads (if consented)
You can manage cookie preferences directly from your browser or via our Cookie Consent Banner.
More details are available in our [Cookie Policy].
11. Data Security
We take data protection seriously. Your personal data is protected by:
SSL encryption for all web traffic
Firewall and intrusion detection systems
Access control to back-end data
Regular security audits
In the event of a data breach, we will notify affected users and relevant authorities as required by law.
12. Updates to This Policy
We may update this Privacy Policy occasionally to comply with legal updates or operational changes. The latest versionis always available on our website. We encourage you to review it periodically.
Last updated: 14 May 2025
