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Terms and Conditions

These Terms and Conditions (“Terms”) govern the access to and use of the website www.venisecollection.com, operated by SAS NEW IN, registered in France under SIRET number 920 338 258 00014, with its head office located at 132 Avenue Victor Hugo, 75016 Paris, France.

By using this website or placing an order, you agree to comply with and be bound by these Terms. Please read them carefully before using our services.

1. Company Information

Legal Name: SAS NEW IN
Trade Name: VENISE COLLECTION
Legal Form: SAS (Société par Actions Simplifiée)
RCS: 920 338 258 R.C.S. Paris
VAT Number: FR93920338258
Registered Capital: €10,000
Address: 132 Avenue Victor Hugo, 75016 Paris, France
Phone: +33 1 40 47 51 00
Email: support@venisecollection.com

2. Acceptance of Terms

By using our site and/or placing an order, you acknowledge that:

  • You are at least 18 years old or using the site under the supervision of a parent or legal guardian.

  • You accept these Terms without limitation or qualification.

  • You have read our Privacy Policy and Refund and Returns Policy.

3. Products and Availability

All products displayed on the site are subject to availability. Product descriptions, images, and prices are presented as accurately as possible. VENISE COLLECTION reserves the right to modify or discontinue products at any time without notice.

4. Orders and Payments

Orders placed through the website are considered binding once payment has been confirmed. We accept the following payment methods:

  • Credit/Debit Cards (Visa, Mastercard, etc.)

  • PayPal

  • Installment payments via Klarna (where available)

All prices include applicable VAT in accordance with EU law.

5. Shipping Policy

We offer free worldwide shipping on all orders, regardless of destination. Estimated delivery times vary by country and will be specified at checkout.

6. Returns and Exchanges

In compliance with EU Directive 2011/83, you have the right to withdraw from your purchase within 14 days of receiving the goods. Products must be returned:

  • In unused, original condition

  • With original tags and packaging

Return shipping is the responsibility of the customer. However, we do not charge any restocking or return processing fees.

Full details are available on our Refund and Returns Policy page.

7. Accounts and User Responsibilities

You may create an account on our website to facilitate future orders. You are responsible for maintaining the confidentiality of your login credentials and all activities that occur under your account.

8. Intellectual Property

All content on the website — including text, images, logos, videos, product designs, and graphics — is the exclusive property of VENISE COLLECTION or its partners and is protected by international copyright and trademark laws. No part of the site may be reproduced or exploited without prior written consent.

9. Limitation of Liability

VENISE COLLECTION shall not be held liable for:

  • Indirect or consequential damages

  • Delays or interruptions in website availability

  • Unauthorized access or changes to user transmissions or data

In any case, VENISE COLLECTION’s total liability shall not exceed the amount paid by the customer for the concerned order.

10. Force Majeure

We are not responsible for delays or failures in performance resulting from causes beyond our control, including but not limited to acts of God, war, strikes, epidemics, or governmental restrictions.

11. Governing Law and Jurisdiction

These Terms are governed by the laws of France and subject to the exclusive jurisdiction of the Tribunal de Commerce de Paris, unless otherwise required by applicable EU consumer protection laws.

12. Links to Other Pages
13. Amendments

VENISE COLLECTION reserves the right to update these Terms and Conditions at any time. Changes will be posted on this page and will take effect immediately unless stated otherwise. You are encouraged to review the Terms regularly.

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